FAQs
How quickly can you collect my waste?
We specialise in rapid response. If you book before 10 AM, we can often provide same-day collection. Otherwise, we guarantee a next-day service. When you contact us, we’ll give you a specific 2-hour arrival window so you aren’t waiting around all day.
1
What actually happens to my waste after you pick it up?
Unlike "dump and run" services, we take everything to a licensed Transfer Station or our own recovery facility. Here, your waste is manually and mechanically sorted. We separate wood, metal, plastics, cardboard, and green waste to ensure they are sent to specialised recycling processors rather than sitting in a landfill.
2
Do I need to move the items outside or onto the curb?
Not at all. Our team will collect your waste from wherever it is located—whether that’s in a back garden, a basement, an upstairs office, or a garage. We do the heavy lifting so you don’t have to.
3
How do you calculate your prices?
4
Our pricing is based on the volume (how much space it takes up in the truck) and the type of waste. This is often much cheaper than skip hire because you only pay for what we take. We provide a transparent, no-obligation quote before we start loading.